Posted by Aunt Rita's Foundation on 08/10/2017

Ryan White Honored with 2017 NACo Award

Maricopa County and the State of Arizona Ryan White Programs developed a joint application for HIV services for clients who are dually enrolled in HIV Services at the state and county level. The process collaboratively reviewed two sets of federal regulations plus state and county guidance to create one consolidated set of policies and guidelines.

These efforts resulted in a 50% reduction in client application requirements for the two programs and a 58% reduction in the length of the application. Through a collaborative effort between Arizona Department of Health Services (ADHS), Maricopa County and Care Directions, the core application went from 12 to 5 pages, with a handful of addendums. Finally, the process established HIPAA compliant document referral pathways so that the separate programs could coordinate paperwork. More than 4,000 clients are now using this new, integrated eligibility process.